FAQ

In the field of energy storage, most companies claim that the cycle life of the battery is more than 6,000 times. Now there are also companies claiming 8,000 or 10,000 times. These cycle times are measured under specific conditions, such as 0.5C or 0.3C charging at an ambient temperature of 25°C. However, in actual use, the control logic of the system, frequent changes in environmental conditions, changes in load, etc. will reduce the life of the product. With rich industry experience, we select long-life and high-consistency batteries, and implement the most stringent industry safety and quality standards during the manufacturing process. After multiple layers of quality audits, we present to customers a high-quality and durable energy storage product. Our energy storage products are designed to have a life of 15 years, and provide you with a 10-year warranty (see warranty terms for details). Through our unremitting efforts, we provide customers with sustainable energy services.

First, we can provide you with online tutorials. Secondly, if necessary, our technicians can provide you with on-site guidance. Now, in order to provide better service, you can look for local dealers, and the number of these dealers is growing rapidly. We have our own warehouse in Hamburg and will expand to countries in Europe that have not yet been covered. In order to complete our delivery and after-sales service as soon as possible and meet customer needs in a timely manner.

Battery energy storage system is an electrochemical energy storage system. In the lithium battery family, the most widely used energy storage system is the lithium iron phosphate battery energy storage system. It has two major characteristics, namely long cycle life and high safety. All of them are now generally accepted. According to the size of the stored energy, it is generally divided into: residential energy storage system, industrial and commercial energy storage system and large-scale energy storage system.

With the diversification of electricity demand and the continuous advancement of battery technology, battery energy storage can meet more and more energy needs, such as peak shaving, peak-valley arbitrage, renewable energy consumption, grid-side response, grid frequency modulation, etc. In the future, more application scenarios will be discovered, and the prospects for energy storage will be better and better. Our vision is to help people realize their dream of energy freedom. Let us work together!

A battery energy storage system (BESS) is an electrochemical device, like a reservoir hanging on the grid. When the grid has sufficient power, it will store electricity in this reservoir. When the grid is short of power, it will draw power from this reservoir to supplement the grid. It can realize functions such as power consumption, peak load shaving, frequency regulation, and VPP response. In the future, more and more application scenarios will be developed, and the use of energy storage will become more and more extensive.

Yes, we can. Our technicians will provide professional training and help.

Yes, we attach great importance to branding and marketing, which is our advantage. We purchase multi-channel branding, such as offline booth promotion, and we will participate in well-known equipment exhibitions at home and abroad. We also pay attention to online social media, such as Facebook, Youtube and Instagram. We also look for more offline media advertising, such as industry-leading magazine media. At the same time, we prepare more promotional materials for branding, such as posters and display racks for in-store display.

Our batteries come with an 8-year warranty for your peace of mind. The batteries are equipped with a highly reliable EMS system that provides remote diagnostics, remote monitoring and software updates to quickly resolve application issues. If you have any questions, please contact our sales team.